RETURNS & REPAIRS
RETURNS AND EXCHANGES
Liztech Jewelry can be returned or exchanged within 30 days of purchase.
Please contact our customer service department at:
or simply call us at our artist studio Monday through Friday 8am-4pm at 1.800.531.9992 for any questions regarding a return or exchange.
To Make a Return:
1. Original sales receipt must accompany returns with a note enclosed as to why you are returning your piece
2. We accept returns for exchange or refund up to 30 days after shipping of the product. Items must be in new and unaltered condition.
Definition of new and unaltered conditions is:
Without showing signs of wear or damage in any way
Within 30 days of the delivery date
Custom or special orders cannot be returned or exchanged
OUR REPAIR PROMISE
All Liztech Jewelry is guaranteed for life! We will fix it or replace it free of charge! Even if the dog chews it! And we mean it!
Just simply send your repair back to us at:
95 Crystal Street
East Stroudsburg, PA 18301
*Please include your return address and phone number*
Repairs typically take about 7-10 business days unless we are on holiday or taking a gone fishing day!
Lost one of your Liztech earrings??
We can most likely replace it for you!
Call us or email us to see if we can
make you a new one!
The reflective material used in our jewelry is a lightweight mirror alternative. It will not shatter or tarnish and cleans right up with Windex! For heavy schmutz, liquid soap and a toothbrush, hot water, pat dry! However, our jewelry doesn’t like long exposure to moisture, so please remove for things like showering and doing dishes. It does go through the washing machine, but we don’t recommend it!